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Shipping Policy
De masters palace investment is a company that deals on the production and supply of Christian materials. We offer various shipping methods and ensure secure packaging for all our products. Our shipping costs are calculated at checkout, providing transparency to our customers. We aim to build trust and loyalty by delivering our products with utmost care and efficiency.
At De masters palace investment, we prioritize customer satisfaction. We believe in building trust and confidence by offering a straightforward refund or exchange policy, ensuring that our customers can shop with peace of mind.
We understand the importance of providing a seamless shopping experience, and our return & exchange policy reflects our commitment to customer satisfaction. We are dedicated to addressing any concerns and ensuring a positive experience for all our customers.
Return & Exchange Policy
In the case of a factory error, customers can return the item within 15 days from the date of purchase, as long as it is in good condition. Please be aware that you are eligible for a replacement only.
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​Contact our customer service within 24 hours of receiving any damaged consumable item. We will evaluate the extent of the damage and identify the cause. if the damage is determined to be unrelated to factory issues, we will not offer a replacement. We appreciate your understanding.